TERMS & CONDITIONS
Welcome to Casa Australia.
Please take a few minutes to review these Terms and Conditions.
Your use of the Web Site or purchase of products from us constitutes your agreement to these Terms and Conditions.
THESE TERMS AND CONDITION MAY CHANGE
For this reason, we encourage you to review these Terms and Conditions each time you purchase products from us or use our Web Site.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
The use of any information or materials on this website is at your own risk, for which we shall not be liable.
It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
ORDERS AND ACCEPTANCE
Orders placed with Casa Mia Australia Pty Ltd must be in writing. Once orders are received you will be issued with a Proforma Invoice. Please review the Proforma and ensure all items are correct prior to signing confirmation. Casa Mia reserves the right to accept or decline, in whole or in part, any order placed by you.
To get your order moving as quickly as possible we will require the Proforma Invoice signed and faxed or emailed back to Casa Mia Australia Pty Ltd and have received your remittance of 50% deposit of total balance due.
Casa Mia Australia offer a number of standard stain finishes. Please look at the FINISHES Section of our website to view. We also offer a custom stain if you wish to use your own. Please note additional charges will apply for custom colour matching to your own sample.
All prices are subjected to GST tax of 10%.
The company reserves the right to change prices quoted in the pricelist without notification.
However, every effort will be made to give our customers adequate notice.
It is stressed that our prices do not include:
Fabric costs unless previously organised with Casa Mia Pty Ltd
Freight and cartage for deliveries
Insurance for goods in transit, for which must be arranged by the customer.
Any additional cost incurred in installations, assembly, etc.
Casa Mia offers complete Project Solutions for hospitality, Aged Care and Large scale Residential. Prices for projects will not be quoted from our standard price list, but quoated based on quantity and scale offering our clients a competitive price with quality products.
STOCK & PRODUCTION LEAD TIMES
Casa Mia Australia Pty Ltd offers a stock service to its client base. Production is approximately 4 to 6 weeks, from receipt of deposit, stain colour and fabric where applicable.
If goods are required within a specific time frame or if you have an installation date please advise at time of order and Casa Mia Australia Pty Ltd will try to accommodate where possible. Casa Mia Australia Pty Ltd shall be under no liability whatsoever should delivery not be made on this date.
Please be aware that if we are importing stock from overseas a lead time of 12 – 16 weeks may apply. Casa Mia Australia Pty Ltd can only give estimated time frames as loading and transporting of containers into Australia is in the hands of overseas suppliers and shipping companies. Delays are possible.
MEASUREMENTS & SIZES
Although great care is taken in measuring the overall dimensions of our products, please only use these as a guide. If exact measurements are needed please visit your nearest showroom or contact Casa Mia Australia Pty Ltd head office to confirm measurements.
Local Sydney Metro & Interstate deliveries Interstate deliveries are handled by third party transport companies. Whilst all care is taken to ensure goods are handled by reputable companies, Casa Mia Australia Pty Ltd does not accept any responsibility for any damages or delays caused by the carrier.
It is essential that goods are checked prior to signing acceptance of delivery in good order and condition. Any damages caused must be noted on the signed delivery docket.
For interstate freight charges please contact our head office or if you prefer, your company can arrange transport personally with a chosen freight carrier.
Claims for defective goods will be considered by the company.
ONLY if notification is given with full details of the problem within seven (7) days of receipt of the goods by the customer. Charges for local repairs will not be accepted without prior approval.
No returns will be accepted without authorisation from the Casa Mia Australia Pty Ltd head office and must be within seven (7) days from receipt of goods.
TERMS OF TRADING
Under any condition the goods will remain the company’s property until full payment is received. This means the company reserves the right to take the goods back if either the purchaser cannot process the payment or the company is under administration.
As goods are custom stained and upholstered to order, a cancellation fee of 20% applies to all cancelled orders that have been commenced by Casa Mia Australia Pty Ltd.
The balance owing must be paid in full prior to confirmation of delivery of goods. Our staff will contact you to arrange balance of payment and to confirm delivery details. Goods remain the property of Casa Mia Australia Pty Ltd until full payment is received.
Casa Mia Australia Pty Ltd accepts MasterCard & VISA. Credit Card facilities incur a surcharge of 1.5% + GST in addition to the total amount payable. By signing this form you agree to pay this surcharge on all credit card payments made. Alternatively payments can be made by EFT or Cheque.
From time to time there may be information on our Web Site or in our catalogue that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. To the extent permitted by law, Casa Mia reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
Under Australian and international law, the material on our website, including all pages, graphics and services, is subject to copyright. You must not, without our prior written permission:
unlawfully use any of our copyright material;
pass-off content from our site as your own
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
The user may print or download for personal use only.